Privacy policy
Privacy Policy
Last updated: May 22, 2025
This Privacy Policy explains how GNHomeDesign.com, operated by Geos Nordic OÜ, collects, uses, and protects your personal data when you visit or make a purchase at https://gnhomedesign.com (the "Site").
By using the Site, you agree to the terms outlined below.
1. Changes to This Policy
We may update this Privacy Policy to reflect changes in operations, laws, or regulations. The latest version will always be available on this page, with the updated date.
2. Personal Information We Collect
2.1 Information You Provide
We collect information that you submit directly through the Site, such as:
Full name
Email address
Phone number
Billing and shipping addresses
Order and transaction details
Account login information (if applicable)
Messages sent via contact or support forms
2.2 Information Collected Automatically
When you browse the Site, we may automatically collect:
Device and browser type
IP address
Referring URLs
Site usage behavior (pages visited, actions taken)
This data is collected using cookies and similar technologies, and is retained for up to 1 year.
2.3 Information from Third Parties
We may receive data from trusted third parties, including:
Shopify Inc. (our website platform)
Maksekeskus AS (our payment processor)
Delivery companies (Omniva, Itella, DPD, DHL)
3. How We Use Your Information
| Purpose | Legal Basis | Retention Period |
|---|---|---|
| Fulfilling orders | Contract | 5 years |
| Shipping and returns | Contract | 5 years |
| Managing accounts | Legitimate interest | 2 years (if inactive) |
| Sending marketing emails | Consent | Until unsubscribed |
| Providing customer service | Legitimate interest | As needed |
| Site analytics | Legitimate interest | 1 year |
| Accounting and tax compliance | Legal obligation | 5 years |
| Security and fraud prevention | Legitimate interest | As required |
4. Sharing Your Personal Information
We share your data only with trusted service providers, including:
Maksekeskus AS, for payment processing
Shopify Inc., for website infrastructure
Delivery companies (Omniva, Itella, DPD, DHL)
Accounting service providers
Government authorities (only if required by law)
5. Payments
All payments are securely processed via Maksekeskus AS and other authorized providers such as Shopify Payments, PayPal, or Stripe.
We do not store or process your card or banking data directly. These providers handle your data according to their own privacy policies and legal obligations.
6. Cookies and Tracking
We use cookies to:
Improve site performance
Personalize your experience
Analyze visitor behavior
Support marketing campaigns
You can control cookie preferences in your browser. Learn more from Shopify’s Cookie Policy.
7. Transfers Outside the EU
Some of our partners (e.g., Shopify) are located outside the European Economic Area. Data transfers are safeguarded by Standard Contractual Clauses approved by the European Commission.
8. Your Rights Under GDPR
You may have the right to:
Access the personal data we hold
Correct or delete your data
Object to or restrict processing
Withdraw your consent at any time
Request a copy of your data (portability)
File a complaint with a data protection authority
To exercise your rights, please contact us at info@gnhomedesign.com.
We may ask you to verify your identity before fulfilling your request.
9. Children’s Privacy
The Site is not intended for individuals under 16 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us for removal.
10. Data Retention
| Data Type | Retention Period |
|---|---|
| Orders and invoices | 5 years |
| Marketing data | Until unsubscribed |
| Inactive user accounts | 2 years |
| Cookie & usage data | 1 year |
11. Data Security
We use industry-standard technologies to protect your personal information, including:
HTTPS encryption
Secure servers
Account protection tools
While no system is completely secure, we take reasonable steps to safeguard your data.
12. Contact Us
Geos Noridc OÜ
Reg. Nr. 12864007
VAT Nr. EE101801881
Geose 1, Järve küla, Toila vald, 30331, Ida-Viru maakond, Estonia
📧 Email: info@gnhomedesign.com